Payment Methods
1. Accepted Payment Methods
We accept the following secure payment options:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal: All major PayPal account types
- Bank Transfer: Direct bank-to-bank transfers
2. Payment Security
- All transactions are protected by 256-bit SSL encryption
- We are PCI-DSS compliant and do not store full card details
- Payment processors undergo regular security audits
3. Payment Processing
- Orders are processed immediately upon payment confirmation
- Card payments: Authorization occurs at checkout, capture at shipment
- PayPal: Instant payment confirmation
- Bank transfers: Orders ship after funds clear (typically 2-5 business days)
4. Currency & Conversion
- All prices displayed in USD (US Dollars)
- International cards: Your bank may apply conversion fees
- Exchange rates determined by your payment provider
5. Failed Payments
If your payment fails:
- We'll notify you via email with troubleshooting steps
- Reserve items for 24 hours while you resolve payment
- Common causes: Insufficient funds, bank security blocks
6. Bank Transfer Details
For bank transfers:
- Provide order number as payment reference
- Send payment to:
Account Name: Clau Cris International Ltd.
Account Number: **********
SWIFT/BIC: ICBKCNBJXXX
(Full details provided after order placement)
7. Refund Processing
- Refunds issued to original payment method
- Processing time: 3-10 business days depending on method
- Bank transfers: May take additional 3-5 business days
8. Payment Disputes
To resolve payment issues:
- Contact us first at payments@claucris.com
- Provide order number and transaction details
- We respond within 24 business hours
9. Contact Us
Payment-related inquiries: payments@claucris.com
Billing Support: support@claucris.com